TERMS AND CONDITIONS
Effective Date: Nov-27-2025
Company: Head Of The Arabian Gulf
Business Activity: Commercial Brokerage
Location: Dubai, United Arab Emirates
1. Introduction
Head Of The Arabian Gulf (“the Company,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of our clients, partners, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our commercial brokerage services or interact with our platforms.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal data:
2.1 Personal Identification Information
- Full name
- Email address
- Phone number
- Nationality
- Identification documents (e.g., passport, Emirates ID), where required by law
2.2 Business and Transaction Information
- Company name and trade license
- Commercial requirements and preferences
- Transaction details related to brokerage services
2.3 Technical and Website Information
- IP address
- Device and browser type
- Cookies and usage data
2.4 Any Other Information You Voluntarily Provide
Through forms, emails, calls, or meetings.
3. How We Use Your Information
We use personal data for the following purposes:
- To provide and manage commercial brokerage services
- To respond to inquiries and customer support requests
- To process transactions and maintain business records
- To comply with legal and regulatory obligations in the UAE
- To improve our website, services, and user experience
- To communicate updates, offers, and business-related information (you may opt out anytime)
4. Legal Basis for Processing
We process personal data on one or more of the following legal bases:
- Your consent
- Performance of a contract
- Compliance with UAE laws and regulations (including verification, due diligence, and anti-fraud obligations)
- Our legitimate business interests, such as improving operations and ensuring service quality
5. Sharing and Disclosure of Information
We may share your information in the following situations:
- Government authorities or regulators when required by UAE law
- Business partners involved in providing brokerage services
- Service providers (e.g., IT support, legal advisors) under confidentiality agreements
- Third parties in the event of a business transfer or merger
- With your explicit consent, where applicable
We do not sell personal information to third parties.
6. Data Storage and Retention
Your personal data is stored securely within the UAE or in other jurisdictions that offer adequate data protection.
We retain personal information only as long as necessary to:
- Fulfill the purpose for which it was collected
- Meet legal, regulatory, and accounting requirements
7. Data Security
We implement appropriate technical and organizational measures to protect personal information from:
- Unauthorized access
- Loss or theft
- Misuse or alteration
However, no method of electronic transmission is fully secure, and we cannot guarantee absolute protection.
8. Your Rights
Subject to applicable UAE data protection laws, you may have the following rights:
- Access your personal data
- Request correction of inaccurate information
- Request deletion, where legally permissible
- Withdraw consent (does not affect prior lawful processing)
- Request restriction or objection to processing
You may submit any such request using the contact details below.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tools to enhance user experience. You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
11. International Data Transfers
If personal data is transferred outside the UAE, we ensure an adequate level of protection in accordance with applicable data protection requirements.
12. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted with an updated effective date. Continued use of our services signifies acceptance of the revised policy.
13. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, please contact:
Head Of The Arabian Gulf
Commercial Brokerage – Dubai, UAE
Email: info@hagbrokers.com
Phone: +971502386909